Shark Rotator FAQ

  • What is the Shark Rotator Powered Lift-Away advantage?

Clean the entire house faster and better with the power of the new Shark® Rotator® Powered Lift-AwayTM vacuum! This premium Shark® vacuum cleaner provides an exceptional cleaning performance. The only Shark® vacuum with Powered Lift-Away® technology, this upright goes where other vacuums can’t. The superior suction power and non-stop motorized roller brush help deep clean under beds, T.V. consoles, and other low profile furniture.

*Based on the ASTM F420 (Access Depth Under Furniture measured with POD in hand using floor nozzle vs. Dyson® DC65) DYSON, DYSON BALL and BALL are registered trademarks of Dyson®, Inc.

  • What is the story and technology behind “Never Loses Suction”?

Never Loses Suction is an advanced cyclonic technology that separates fine dirt from the air, preventing dirt from clogging the filters and keeping suction power strong over time. The Shark®Rotator® Powered Lift-AwayTM vacuum maintains its suction power so you never lose cleaning power.

  • What is Shark® Anti-Allergen Complete Seal Technology®?

If your vacuum is an unsealed HEPA vacuum, dirt and allergens that you vacuum up can escape back into the air that you breathe before they even reach the HEPA filter. With Shark® Anti-Allergen Complete Seal Technology® incorporated with the HEPA filter, the vacuum captures and holds over 99.9%** of dust and allergens inside the vacuum, so that it is not released back into the air you breathe.
**Based on ASTM F1977 of particles between 0.3 and 0.5 microns.

  •  Why is the Shark® Rotator® Powered Lift-AwayTM vacuum better than traditional vacuums?

The Shark® Rotator® Professional Lift-Away® vacuum features 3 unique ways to vacuum in one! It offers the power of an upright, the convenience of a Lift-Away®, and the ease of a canister. It delivers powerful cleaning on all surfaces, No Loss of Suction, is lightweight, and features enhanced swivel steering for the ultimate in maneuverability. Plus, it comes with an extra-large dust cup and our Anti-Allergen Complete Seal Technology that traps over 99.9%** of dust and allergens inside the vacuum.

**Based on ASTM F1977 of particles between 0.3 and 0.5 microns.

  • Shark® vacuums have “Zero Maintenance Costs”. What does that mean?

All Shark® vacuums come with high-quality, washable filters that can be used and re-used, plus a lifetime belt that never needs replacing. These are designed to last the life of the product and are backed by Shark’s leading 7-year warranty offer. This means there are no hidden maintenance costs.

“Lifetime Filters” – Shark® Rotator® Powered Lift-AwayTM vacuum’s filter system will last the life of your vacuum, with minimal maintenance and no replacement costs required. Your filters will discolor over time but will not lose their effectiveness.

“Lifetime Belt” – Shark® Rotator® Powered Lift-AwayTM vacuum’s intelligent electronic system will shut off the power nozzle motor to avoid belt wear if you block the brush roll with a large object such as a sock or carpet edge. Simply turn off the power, unplug the vacuum, remove the obstruction, and then return to vacuuming – with no belt maintenance or replacement costs to worry about!

  • What is TruePet Technology

TruePet technology gives you a motorized brush in the palm of your hand. It picks up pet hair, loose debris, and powerfully deep cleans surfaces.

  • What is Powered Lift-Away®?

Extends the reach of the powered cleaning head to get all the way in, around, behind, and under every tough to reach area in your home! Imagine deep cleaning your entire house without ever moving a single piece of furniture.

  • What is the difference between hard floor, carpet/low pile, and thick carpet/area rug modes?

The Shark® Rotator® Powered Lift-AwayTM vacuum has three powerful settings for cleaning. For Bare floors and accessories: Simply press the power button on the handle to turn on the suction. Then slide the surface selector to “Hard Floor” Tilt the handle back while you gently step on the floor nozzle. Note that the brush roll will not spin in this mode. For carpets there are two settings: Slide the surface selector to ‘Carpet/Low Pile’ for the best setting for low pile and normal carpet types. High suction with motorized brush roll. This is the default carpet setting. The ‘Thick Carpet/Area Rug’ setting is the best setting for High Pile and Thick Carpets, Area Rugs, and Specialty Carpets if the vacuum is difficult to push or pull due to high suction. This setting produces reduced suction with motorized brush roll. While the power is on, tilt the handle back while you gently step on the floor nozzle in order to start the brush roll spinning. The brush roll indicator light underneath the button will illuminate when the button is engaged.

NOTE: For deep cleaning per ASTM F608 (embedded dirt in carpets) please set to Carpet/low pile.

  • What is the Warranty Coverage?

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of (7) year from the date of the original purchase, when utilized for normal household use. If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. Return contact details are included in the Instruction Booklet shipped with the Shark® Rotator® Powered Lift-AwayTM vacuum.

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